Using the AHMS immediately provides a consistent, adaptable approach to all aspects of running your practice. All processes are standardized to the way the practice owners prefer. For example, using Proformas, the clinical history will have a consistent layout, and doctors can learn how the practice provides treatment. The main philosophy is that all staff are referencing the same information on a continual basis, thus streamlining the flow. The processes that are completed many times each day are optimized to the minimum number of steps, and each step leads naturally to the completion of the task. The user never feels like they are going in circles.
Having integrated Estimates and Super Procedures, the probability of missed charges are greatly reduced, and better communications to the client enhances compliance and acceptance. Utilizing the time management provided by the Appointment Scheduler and the AutoSelect process for proper distribution of appointments over desired doctors will enable the hospital to provide a commission-based salary system, and reward doctors on production and compliance. This is critical in rough economies, and must be considered when growth is necessary to reach hospital goals.
The most basic waste of time is the repetition of actions that don’t add to production or treatment. The AHMS incorporates many functions that eliminate repetition, like using the Proformas to insert the necessary clinical details without typing the same thing over & over, or easily attaching a PetCare Document to the visit, so the client automatically receives this educational document when the invoice prints. There’s no need for the staff to waste time looking up the client education or retrieving from a file system, and thus can spend more time with the client and patient.
Communications with the client is important, but internal communications between your staff is critical to hospital operations. When a client calls for an appointment or emergency, the Appointment Scheduler will automatically prioritize the appointments, updating the Medical Records Retrieval, and alert doctors designated for the incoming patient. With integrated email, the doctors can be notified by email when an appointment arrives, changes, or any other communication that is time-critical.
Using Pick Lists, each cost center of the hospital can enter internal inventory orders, to facilitate restocking, without leaving their areas. Lists are automatically submitted to Central Supply, and the cost center is updated continually on the progress of receiving, as well as current inventory levels and shortages. Management of cost centers is now a simple process, with analysis to provide consumption, trends, and deviations.
The staff can focus on the client and patient, and can accomplish tasks far quicker, with the consistency and mirrored flow of the AHMS. The practice management system must match the flow of the hospital, so that it works in conjunction with the staff, rather than the staff having to adapt to the system. Simple functions like alerting the staff when the patient has past due vaccinations when the patient arrives for an appointment, or a client reminder from the last visit communicating to the staff about a concern the client had, are mandatory. But the AHMS goes further with alerts to doctors when test results are received from the lab’s website, or the ability to retrieve all information from any computer, to providing remote oversight of the hospital for the owners. Plus, the AHMS has all necessary daily business functions in one system, from Time Clock to Payroll to Accounting (Receivables, Payables, and Journals), providing a comprehensive management system.